Employee Feedback Report

To keep a regular pulse on employee health, TextNow asks for employee feedback every quarter. This is how we learn and get better as a team.

We make our employee survey results public so potential candidates can learn first-hand about TextNow – directly from the team that works here.

eNPS Score

How likely employees are to recommend TextNow as a place to work.

58%

Promoters

35%

Passives

07%

Detractors

Engagement Score

How engaged TextNow employees are based on survey participation rate.

Key Report Insights

Engagement Score

How engaged are TextNow Employees?
Score is based on engagement survey participate and comment rates.

8.3

eNPS Score

How likely are TextNow employees to recommend TextNow as a place to work?

61%

Promoters

29%

Passives

10%

Detractors

Latest Feedback from Employees

February 2021 survey insights

What can TextNow do to improve? 

Better recognition for great work

More time to focus on planned work

Balance solving short term issues while investing in personal development over the long-term

What is TextNow doing well?

Flexibility during a global pandemic

Caring people and an awesome culture

Leadership is dedicated to improving the culture and work environment

Statement of Commitment

TextNow is committed to fostering a welcoming, accessible, respectful and inclusive environment ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner and creating a barrier-free environment. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.